Thursday, December 30, 2010

Tip when discussing megatrends in your company

In my previous blog post I’ve explained the process of using Megatrends to find new strategic opportunities and long-term threats for your company. If you’ve read the post you’d know that there is a strong focus on having internal discussions (Think Tanks) on how megatrends impact the company and its stakeholders.

These discussions are not always easy to lead. Some groups have a tendency to discuss the trends rather than the impact of the trend, and other groups might still wonder what the need is to discuss a trend like ‘ageing population’ for instance, while working in a farming company. I’m just making this up to make a point.

Something that has helped me tremendously in ‘opening the minds’ at the start of the discussions, is the use of ‘cue cards’. These are a set of around fifty pictures, words and expressions that I hand out at ‘live’ meetings, or distribute in PDF if the meeting is virtual.

Typically what I do after introducing the trend to be discussed (through the ‘fact sheets’ I prepared and sent out prior to the meeting), is to ask people to pick out one item from the cue cards which they strongly associate with the trend.

At the start of the discussion I do a roundtable asking people which picture they have chosen, and why. This creates the level of associative thinking I need for the discussion, but also it creates a group dynamic of discussing and sharing thoughts and ideas from the start.

After this, I ask people to take a couple of minutes to write down a couple of bullet-point thoughts on the impact this trend might have, in general, or on the company. The second round-table discusses each of these points (one thought per person, per round).

Of course, this process is not infallible, but it has helped me out with difficult groups, to the point that I systematically use them now.

Hereunder is an example of these cue cards (just one set out of the seven I use). It could figure out anything, though, so you could easily build your own set of cards.

Wednesday, December 22, 2010

Using megatrends to discover new opportunites, prepare for new threats

We just concluded the third of our yearly Megatrends exercise. This year, I’ve followed a new approach which I developed in order to dive deeper into the consequences of each trend. To be honest, it worked far better than my expectations.

It’s a simple process, easily replicable for any company for their long-range planning cycle or even to define short-term strategic priorities. It can be the subject of a team-building activity or –like I’ve done this year- involve a broad audience within the company.

Basically there are 4 steps in the process:


  
1. Selection of trends to include

This is perhaps the hardest part, since it is very difficult to avoid being influenced by the limits of your company’s business environment. The Megatrends exercise can only realize its full potential if you look much broader than that environment. Instead of just looking for trends that have an immediate impact on your industry, one should look for deeper underlying societal, political or even psychological changes that will affect society as a whole.

For this year’s exercise I’ve selected 24 trends based on what a range of professionals, economists, futurists and consultancies define as Megatrends (McKinsey, Ernst & Young, The Copenhagen Institute for Future Studies, etc.). When cleaning the redundancies, I ended up with 24 trends that could be categorized into 6 ‘themes’:



Don’t take these for granted. This is a consensus-based list, but one could easily come up with a different set of trends, dependent on which angle you depart from (for instance, if one would have taken a psychological approach, the list would have featured trends like ‘search for meaning’, ‘feeling of solitude’, etc.).

2. Discuss trends internally in ‘Think Tanks’ meetings

The practical organization of these Think Tanks could obviously take any form possible. What I have done is set up one Think Tank per ‘theme’, and lead discussions on the trends within each theme in a 3 hour session.
More importantly, however, is who you invite in these Think Tanks. It is quite important to have people from different backgrounds, different expertise, and different interests.

Ideally a Think Tank contains of 4-5 people with a good balance between genders, levels of seniority and professional background.

TIP 1: Prepare some ‘fact sheets’ about the trends you want to cover. Send these about one week before the meeting to have people start thinking about them. These ‘Fact Sheets’ should contain some graphical ‘proof of point’ of that trend, some general introduction and 2-3 key questions which need to be addressed in the Think Tank session.

TIP 2: Use a template with the key areas you’d like to cover in the Think Tanks, take notes on this template so that everyone can see them (this will stimulate interaction and generate new ideas with the attendees.
There are plenty of other techniques you can use in order to stimulate the ideas and maximize the level of engagement of your Think Tank participants. The choice, however, will be dependent on the exact nature of the meetings and groups (I had to run mine virtually, which somewhat poses a challenge in using these techniques).
  
3. Build conclusions and recommendations.

This is my favorite part, since it’s a tremendous challenge to make sense of all the discussions you had in the think tanks. You need to make a selection from all the ideas and thoughts the discussions have generated, and you need to condense and summarize them into impactful, short messages.

Some techniques and tools have helped me out hugely with this.

One example is the use of ‘heat maps’: Most of you would probably know how to do this automatically using Excell. Basically I listed the different trends horizontally and vertically the areas of which I wanted to study the impact of the trends on (in my case: our customer segments).

I then just had to give ‘scores’ for opportunities and/or threats in order to build a summary view like this one: (dummy data)



This is obviously not rocket science, but it helped me greatly to single out the most impactful messages.
Another good practice is to map the different trends and see how they interrelate with each other. The software that I use for that is called Cayra and can be downloaded for free on CNET (http://download.cnet.com/Cayra/3000-2076_4-10777905.html ).

But ultimately you want to conclude whether or not a trend will affect your business, and whether ot not you should take action on it. The best way to do that is by segmenting the trends. This can be done, for instance, by mapping the threat and opportunity level of each trend, like hereunder.



Last but not least, I would strongly encourage you to read through a couple of books about megatrends –or read the book reviews of the books that I read on this blog.

4. Communicate, influence

Impossible to give some standard recommendation about this phase, as this is obviously dependent on how strategy is dealt with in your company. One observation nevertheless: it is worthwile to communicate the final document broadly within the company, for Sales managers to better comprehend the challenges of their customers, or for you executives to argument some strategic decisions, or for any other purpose.

What I typically do is to produce a pack with all the ‘fact sheets’ and a summary of the findings of each trends, to be distributed widely across the organization. Next to that, I typically provide an ‘executive brief’ discussing the threats, opportunities and new business ideas that the exercise has generated. This briefing document is sent only to the strategic community in my company.


The aim of this article was to show that introducing a ‘Megatrend’ exercise in your company is easy and useful. By preparing for the future now, you can ensure your company’s success for the many years to come.

I hope you found this stimulating and useful, but if this article left you with unanswered questions, feel free to contact me (fredericdemeyer@hotmail.com).

The future of... your kitchen

Funny to see how our kitchen might evolve... Researchers from Intel have designed a technology to recognize the food you put on a table, and transform the same table in a touch screen where you could search for advise on what to cook based on the ingredients you have...

Question really: is this useful enough for people to buy and use? What needs does it fulfill? How much added value does this have compared to the alternatives (what's wrong with following a cooking book)?

It's probably worth searching for other applications for this technology...

Tuesday, December 14, 2010

A consequence of urbanization trend: vertical farming

I currently run internal discussions around Megatrends, in order to determine their effect on my company and our customer segments. As those of you who follow this blog know (for the others: I'll post a short overview of the process later this week), I organize 'Think tank' discussions around 6 megatrend topics: (1) sustainability, (2) Socio-Demographics, (3) Geopolitcs, (4) Technology, (5) Consumers and (6) Globalization.

One of the socio-demographic megatrends we discussed is Urbanization. No doubt the amount of people living in urban areas is increasing, as does the amount of 'megacities':





This poses specific challenges of sustainability, security, transport, etc. But perhaps the biggest challenge is to keep these growing cities livable. Feeding the citizens in itself will become a challenge, as the growing city 'eats' away more and more farming land around it. The answer to this? Vertical farming...

Some people on the Think Tank laughed at the idea, but as these 2 video's from The Economist show, it is getting very real...





Of course, vertical farming is not the only technological innovation to respond to the challenges of Urbanization. We can expect a broad variety of innovations to respond to its challenges...

Thursday, December 9, 2010

(book review) The Next Big thing -William Higham

The next big thing – Spotting and forecasting consumer trends for profit, William Higham

To be fair: originally I bought this book hoping to find loads of new trends affecting consumers. There are a couple indeed, but the book is more about understanding the nature of trends, where they originate from, how they grow and, perhaps more importantly, how to build a process in the company in order to assess these trends and make decisions based on them.

Perfect! I  got much more than I expected !

The book starts with a couple of examples of consumer trends, which Highman often provides with a compelling name: boundary blurring (consumers are active participants in the market), gender blurring, ‘trading up’ (H&M asking Karl Lagerfeld to make a collection, Carlsberg exclusive ‘900’ brand), ‘Come together’, etc.

Highman then develops an argument for a ‘trend marketer’ function within a company (not only responsible for trend spotting, but also decision making and implementation). The idea is appealing, and I’d certainly apply for any such job –although it’s in fact another name for 50% of what I’m doing in my current role.
The main part of the book, however, is dedicated to understanding the nature of trends:

  • How they start: pretty much –a bit to my surprise- a matter of  PESTEL factors (Political, Economical; Societal; etc.). I say to my surprise, since I do think that with that the author omits the Psychological factor, though he might argue that this factor is dependent on all the other PASTEL factors. We could argue for years before getting clear with that one…;
  • Sorts of trends: behavioral vs. attitudinal; micro vs macro trends; … I’m thinking of developing a classification of trends myself, though Highman gives a good basis, I do think it can do with some more granularity.;
  • Where trends occur;
  • How to collect trends;
  • How trends spread (opinion formers; 6 degrees; etc);
  • Mapping trends: Causal analysis / assistance attribute / needs attribute / passive drivers… a very good aid to assess trends!
  • How to draw conclusions and decisions based on the work above: ‘trend audits’, innovation workshops and scenario planning..
Though here and there the ideas might feel a bit light (the chapter on ‘how to collect trends’, for instance, doesn’t go much further than basic research), the beauty of this book resides in the fact that all these ideas taken together, they form a pretty solid process with which companies can deal and benefit from the trend-marketer exercise.

Pretty compelling and convincing at the end.

The annex is worth mentioning: Highman explains the full process he himself has gone through (or helped with) in discovering and assessing three major consumer trends: ‘traditionalizing ‘(how people get back to more traditional ways of living); ‘come together’ (where people will increasingly look for ways to meet and share events ‘live’) and ‘the new old’ and ‘the new old’ (changing spending patterns of ageing society –well, after all not changing at all).

All in all a very enriching read.

Tuesday, December 7, 2010

World population trends towards 2050

Given its link to megatrends like ageing population, urbanization and the rising power of the East, it is highly important to keep an eye on the evolution of hte world population. As this very good 'videograph' from The Economist shows, the growth of world population is set to decelerate and should stabilize at around 9 billion by 2050...


Thursday, December 2, 2010

Things that will disappear in the next 50 years...

When looking at megatrends it is hard not to try to imagine what their concrete consequences might be. This is good, since it gets us closer to scenario planning. However, it is evenly hard to draw a line between realistic and workable scenario's, and mere speculation. Especially since with scenario planning you need to 'think the unthinkable', otherwise you wouldn't be prepared for all imaginable futures (re-read the Black Swan if needed).

So what to think of the 'extinction timeline' as designed by Richard Watson (author of the enjoyable: Future Files: A Brief History of the Next 50 Years)?

extinction_timeline.jpg

Probably too much info in this chart, so just in a nutshell here's the most striking 'extinctions' we can expect according to him:

2014: Getting lost
2016: Retirement
2019: Libraries
2020: Copyright
2022: Blogging, Speleeng, The Maldives
2030: Keys
2033: Coins
2036: Petrol engined vehicles
2037: Glaciers
2038: Peace & Quiet
2049: Physical newspapers, Google
Beyond 2050: Uglyness, Nation States, Death

... not all completely lunatic in my humble opinion... I'm caught in the game, and would add an extra one:

by 2060: Work (as we know it).


Yes, future watching can definitely be fun !